Service

Security & Concierge

Your front of house team is the first impression your building makes. Ours protect the building, look after residents and keep accurate records of everything that happens on shift.

What's Included

The service in detail.

Front of house concierge

Professional, uniformed concierge staff managing access, deliveries, keys and resident enquiries with a warm, capable manner.

Manned security

Overnight, weekend and site-specific guarding delivered by SIA-licensed officers, providing a visible deterrent and secure handover records.

Weekend & out of hours cover

Seven day cover including dedicated weekend security, so your building is never left without a professional presence.

Patrols & monitoring

Scheduled internal and external patrols, CCTV monitoring and prompt escalation of anything that needs attention.

Incident & shift reporting

Every shift documented: daily occurrence logs, incident reports, footfall, contractor attendance and handover notes, available to management.

Access & key management

Controlled key logs, visitor and contractor sign-in, refusal of unauthorised entry, and parcel management that residents can rely on.

Recent Projects

Where we've delivered this service.

The Bank, Birmingham

The Bank

Sheepcote Street, B16

Managed FM & Security
South Central, Birmingham

South Central

Essex Street, B5

Security & Concierge
JQ Rise, Birmingham

JQ Rise

Goodman Street, B1

End of Tenancy & Repairs

SIA Approved Contractor

MK One Group holds SIA Approved Contractor status. All licensable security activity is carried out by SIA-licensed officers, supported by right-to-work and role checks, assignment instructions and documented escalation routes.

Download our Capability Statement
How We Work

Experienced with staff transfers.

Where we take over security from an outgoing provider, we manage the TUPE transfer professionally: honouring existing terms, handling employee liability information correctly and keeping valued site staff who already know your building.

Discuss this service for your building. No obligation.

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